Refund policy

Last updated: May 12, 2025

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging.

  • You’ll need the receipt or proof of purchase.

To start a return, contact us by filling the form here: https://topspeedutv.ae/pages/contact

Return items must be sent to:

TOP SPEED PERFORMANCE PARTS
First Industrial St, Behind Al Habtoor Motors, Industrial Area 5 - Sharjah, SHJ, UAE

Note: Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if:

  • The item is defective, damaged, or

  • You received the wrong item

We'll evaluate the issue and make it right.

Exchanges

You may exchange an item within 14 days.
The fastest way to ensure you get what you want is to:

  1. Return the original item

  2. Place a new order once the return is accepted

Refunds

We will notify you once your return is received and inspected.

If approved:

  • Your refund will be issued to your original payment method within 10 business days

  • Processing times may vary based on your bank or credit card issuer

If more than 15 business days have passed since your refund was approved, please contact us by filling out this form: https://topspeedutv.ae/pages/contact

Order Cancellation

You may cancel your order within 12 hours of placing it.
After 12 hours, the order may already be processed and shipped, in which case it will fall under the return policy above.